Solar Problems & Complaints
Common Solar Problems Homeowners Experience
While solar energy can offer long-term benefits, many homeowners report unexpected challenges after signing a solar agreement. These issues often arise due to unclear contracts, misleading sales information, or system performance concerns.
Most Reported Solar Complaints
Frequent Issues Reported by Homeowners
Below are some of the most common problems homeowners report after installing solar:
Higher-Than-Expected Monthly Payments
Homeowners may find that payments increase over time or do not match what was originally promised during the sales process.
Billing & Financing Confusion
Homeowners may find that payments increase over time or do not match what was originally promised during the sales process.
Misleading or Incomplete Sales Claims
Homeowners may find that payments increase over time or do not match what was originally promised during the sales process.
System Underperformance
Homeowners may find that payments increase over time or do not match what was originally promised during the sales process.
Difficult Cancellation or Transfer Process
Homeowners may find that payments increase over time or do not match what was originally promised during the sales process.
Poor Customer Support After Installation
Homeowners may find that payments increase over time or do not match what was originally promised during the sales process.
Why So Many
Homeowners Feel Stuck
Solar contracts often span 20 to 25 years and may include complex terms that are difficult to understand at the time of signing. Over time, these agreements can create unexpected financial and legal challenges.
Common issues we see in long-term solar agreements
Problem Points
- Solar payments that increase every year
- Promised savings that never materialized
- Difficulty selling or refinancing a home
- Difficulty selling or refinancing a home
- Confusing ownership of solar equipment