Privacy Policy
DEVELOPER / WRITER: Publish at /privacy-policy/ and link from the site footer, all lead forms, and the Terms of Service page. This policy is required under CCPA (California residents), TCPA (SMS communications), and FTC guidelines. Fill in all [BRACKETS] before publishing. Do not remove any section. |
Effective Date: [INSERT DATE] • Last Updated: April 2026
Privacy Policy
This Privacy Policy tells you what personal information SolarCancellationCompanies.com collects from you, how we use it, who we share it with, how long we keep it, and what rights you have over it. It applies to all visitors and anyone who submits a form on this site.
Using this site means you accept the practices described here. If you don’t agree, don’t use the site.
1. Who We Are and How to Reach Us
SolarCancellationCompanies.com is owned and operated by [INSERT LEGAL ENTITY NAME]. We connect homeowners with solar contract review specialists and publish independent educational content about solar agreements.
Privacy contact: Email: info@solarcancellationcompanies.com Phone: (213) 669-2376 Mail: [INSERT MAILING ADDRESS] |
For privacy requests, email us at info@solarcancellationcompanies.com with the subject line “Privacy Request.” We respond within 5 business days.
2. What We Collect and Why
We collect two types of information: what you give us directly and what your browser sends automatically.
What You Give Us
When you fill out any form on this site, we collect what you enter. Depending on the form, that includes your name, email address, phone number, state, and details about your solar agreement — including the contract type, how long you’ve had it, your monthly payment, and whether you believe you were misled during the sales process. We also collect anything you write in open text fields.
We collect this information for one primary purpose: to connect you with specialists from our network who can review your solar agreement and explain your options.
What Your Browser Sends
When you visit this site, our servers and third-party analytics tools automatically receive standard web traffic data: your IP address, browser type, device type, the pages you visit, how long you stay, and what site you came from. We use this data to understand how the site is used and to improve it. We do not use this data to identify you personally.
The table below summarizes what we collect, why we collect it, and who may receive it:
Data Type | Why We Collect It | Who May Receive It |
Name | To address you correctly and match your referral | Partner specialists in our network |
Email address | To send confirmation and follow-up communications | Partner specialists, email service provider |
Phone number | To enable SMS communications and specialist outreach | Partner specialists, SMS delivery service |
State of residence | To match you with specialists familiar with your state’s laws | Partner specialists |
Solar agreement details | To route your referral appropriately | Partner specialists |
IP address / browser data | Site analytics and security | Analytics provider (e.g., Google Analytics) |
3. How We Use Your Information
Connecting You With Specialists
This is the main thing we do with your information. When you submit a form, we use your details to identify specialists in our network who handle situations like yours and share your information with them so they can reach out. You are never obligated to work with anyone we connect you with.
Communicating With You
We use your contact information to confirm your form submission and to follow up with information relevant to your inquiry. If you gave us your mobile number, that includes text messages as described in Section 5.
Improving the Site
We use aggregated, non-identifying traffic data to understand which pages are useful, where people drop off, and what content needs improvement. This analysis does not identify individual users.
Legal Compliance and Security
We retain and use information as required to comply with applicable law, respond to lawful government requests, enforce our Terms of Service, and protect against fraud or abuse.
4. How We Share Your Information
We do not sell your personal information. We share it in three circumstances:
With Partner Specialists
When you submit a form, your information goes to one or more specialists in our network. These specialists are independent businesses — not our employees or agents. They will use your information to contact you about their services. After your information reaches a specialist, their privacy practices govern how they handle it. We encourage you to review the privacy policy of any specialist before engaging them.
With Service Providers
We use third-party companies to operate this site: web hosting, analytics, email delivery, and SMS services. These providers access your data only as needed to do their job and are contractually required to keep it confidential and not use it for their own purposes.
When the Law Requires It
We may disclose your information in response to a valid legal process — a subpoena, court order, or government request — or when we believe disclosure is necessary to prevent harm or protect our legal rights.
If We Are Acquired
If SolarCancellationCompanies.com is sold, merged, or its assets are transferred, your personal information may be part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
5. Text Messages and TCPA Compliance
By entering your mobile number on this site and submitting a form, you expressly consent to receive autodialed or pre-recorded SMS and MMS messages from Solar Cancellation Companies and our partner specialists at the number you provide. These messages may include:
- Confirmation that your form was received
- Follow-up from partner specialists about your solar agreement
- Service-related updates connected to your inquiry
Consent is not a condition of any purchase or service. Message frequency varies based on your inquiry. Standard message and data rates apply.
To stop receiving messages, reply STOP to any message you receive from us. You’ll receive one confirmation and then no further texts unless you re-subscribe. For help, reply HELP or contact us directly at info@solarcancellationcompanies.com or (213) 669-2376.
6. Cookies
This site uses cookies — small text files stored in your browser — to keep the site running, understand how it’s used, and in some cases to support marketing.
- Essential cookies keep the site functional. You cannot opt out of these.
- Analytics cookies (including Google Analytics) help us understand traffic patterns. You can opt out by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout, or by disabling cookies in your browser settings.
- Marketing cookies may track interactions for advertising purposes. Most browsers let you block these in settings.
If you disable non-essential cookies, the site will still function but some features may behave differently.
7. How Long We Keep Your Data
We keep your personal information as long as it’s needed for the purposes described in this policy — typically including the period during which a specialist may be following up with you — and as long as required by applicable law or our legitimate business interests.
When data is no longer needed, we delete it or anonymize it. If you request deletion, we’ll process it within a reasonable time. Some records may need to be retained longer for legal reasons, in which case we’ll tell you.
8. Security
We use SSL/TLS encryption for data in transit and maintain access controls that limit who within our organization can view personal data. No internet transmission is completely secure, but we take reasonable precautions appropriate to the sensitivity of the data we handle.
If you suspect your information has been compromised, contact us immediately at info@solarcancellationcompanies.com.
9. Your Rights
California Residents — CCPA
The California Consumer Privacy Act gives California residents the following rights:
- Right to Know: You can ask us what personal information we’ve collected about you, where it came from, why we collected it, and who we’ve shared it with.
- Right to Delete: You can ask us to delete your personal information. We will do so unless we’re legally required to keep it.
- Right to Correct: You can ask us to correct inaccurate information we hold about you.
- Right to Opt Out of Sale: We don’t sell your personal information. Sharing data with partner specialists to connect you with their services is not a “sale” under CCPA.
- Right to Non-Discrimination: Exercising your CCPA rights will not affect your access to this site or any services we provide.
To exercise any of these rights, email info@solarcancellationcompanies.com with “CCPA Request” in the subject line or call (213) 669-2376. We will verify your identity and respond within 45 days as required by law.
All Other Users
Regardless of where you live, you can:
- Request a copy of the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information, subject to legal retention requirements
- Opt out of SMS by replying STOP to any message
- Opt out of email by clicking unsubscribe in any email or contacting us directly
10. Children
This site is for adults 18 and older. We do not knowingly collect personal information from anyone under 13. If we discover we have data from a child under 13, we delete it immediately. Contact us at info@solarcancellationcompanies.com if you believe we have a child’s information.
11. Third-Party Links
This site links to third-party websites including the websites of companies we review. This policy only covers SolarCancellationCompanies.com. We have no responsibility for the privacy practices of any external site. Read their privacy policies before submitting information to them.
12. Changes to This Policy
We may update this policy when our practices change. When we do, we update the “Last Updated” date at the top of this page. For material changes, we will post a notice on the site or notify you by email if we have your address. Continued use of the site after any change constitutes acceptance of the revised policy.
13. Contact
SolarCancellationCompanies.com Email: info@solarcancellationcompanies.com Phone: (213) 669-2376 Mail: [INSERT MAILING ADDRESS] Subject line for privacy requests: Privacy Request |
Last updated: April 2026. For questions about this policy, contact info@solarcancellationcompanies.com.