Solcius Solar filed for Chapter 7 bankruptcy in February 2024. The company shut down without warning. Most customers only found out when their calls went unanswered.
Thousands of US homeowners were left with solar systems on their roofs and no one to call. Loan payments kept coming out. Warranties became unclear. Projects sat unfinished.
In March 2025, a company called EnergyAid stepped in. They bought Solcius assets through bankruptcy court, including customer data and monitoring systems. That helps, but it does not fix everything. If Solcius installed your system, this guide is for you. At Solar Cancellation Companies, we cover your contract, your loan, your warranty, and guide you what to do next.
What Solcius Solar’s Closure Means for Homeowners
Is Solcius Solar Still Operating?
No. Solcius filed for Chapter 7 bankruptcy in February 2024. Chapter 7 means full shutdown. The company did not restructure. It closed completely. Their offices are dark, their phone lines are cut off, and no one is responding to service requests.
What Happens When a Solar Company Goes Out of Business?
When a solar company closes, homeowners lose a lot at once. Service stops. Installer warranties become worthless. Monitoring may go offline. Unfinished projects stay unfinished.
Solcius is not the only one. Between 2024 and 2025, over 100 solar companies filed for bankruptcy. ADT Solar, Titan Solar Power, SunPower, and Sunnova all went down. Even Mosaic, a major solar lender, filed for Chapter 11 in 2025. Rising interest rates and new solar rules in California hit the whole industry hard. You can use our solar exit guides to check whether your installer or lender has a history of complaints or known closures.
Does Your Solar System Stop Working?
Not right away. Most hardware keeps running on its own. But when something breaks, you have no one to call. If your monitoring portal went offline, that is also a Solcius issue.
Who Is Responsible for Your System Now?
It depends on your situation. Here is a quick breakdown:
| Situation | Who Handles It | What You Should Do |
| System not working | EnergyAid (bought Solcius assets) | Contact EnergyAid for a service call |
| Equipment warranty claim | Panel or inverter maker | Get serial numbers, call the manufacturer |
| Labor warranty | No longer valid after Solcius closed | Find a new licensed local installer |
| Solar loan payments | Your lender (Mosaic, GreenSky, etc.) | Keep paying or file a dispute in writing |
| Unfinished install | No clear party; may need legal help | Document all facts and contact your lender |
First Steps to Take After Learning Your Installer Closed
Gather Your Solar Documents Right Away
Start here. Get every piece of paper tied to your solar project. You will need these for warranty claims, lender disputes, and any reviews ahead.
- Signed solar contract
- Loan or lease documents
- Installation permits and inspection records
- Utility approval paperwork
- Equipment list with brand names and serial numbers
- Warranty certificates
- Emails or text messages from Solcius
Confirm Your System Status
Log into your monitoring portal if it still works. Check whether your system is making power. If the portal is offline, reach out to EnergyAid. They now hold the Solcius monitoring data.
Verify Whether Your Project Was Fully Done
Did your installation pass inspection? Was it connected to the grid? Some Solcius customers had loan payments pulled from their bank before the system was ever turned on. That is a serious problem worth documenting right now.
Review Existing Warranty Coverage
Split your warranties into two groups. Manufacturer warranties from your panel and inverter brands are still active. Solcius labor warranties are gone. They ended when the company closed.
Contact Your Financing Company
Call your lender as soon as you can. Do not stop payments without a plan. Put your concerns in writing. Ask specifically what they do when an installer fails to finish a project.
Quick Action Checklist:
- Collect all contracts, permits, and loan documents
- Check your system’s current output
- Confirm inspection and grid connection status
- Separate manufacturer warranties from Solcius labor warranty
- Contact your lender in writing about your situation
- Reach out to EnergyAid for service or monitoring help
- Talk to a solar contract specialist if your install was not finished
Understanding Your Solar Contract and Whether It Still Applies
What Is Included in a Typical Solar Contract?
A standard contract covers the work scope, the equipment, the timeline, and the warranty terms. It also spells out what happens if the installer does not finish the job. Those breach clauses matter a great deal right now.
Types of Solar Agreements Homeowners May Have
- Solar loan: You own the system. A lender like Mosaic or GreenSky financed it. Your agreement is with the lender, not Solcius.
- Solar lease: A finance company owns the panels. You pay a monthly fee. That company may still have service duties.
- Power Purchase Agreement (PPA): You pay for the power the system makes. The finance company owns the equipment.
- Cash purchase: You own the system fully. No monthly payments, but also no installer for labor issues.
Does a Solar Contract Survive a Company Closure?
The contract still exists on paper. But going after Solcius in court is not realistic after a Chapter 7 filing. The better question is this: did their failure to complete the work give you rights against your lender or through state programs?
Situations That May Create Contract Disputes
- The install was never finished
- The system failed inspection and was not fixed
- Loan payments started before the system was active
- The utility never approved grid connection
- The system never performed as promised
Can You Cancel Your Solar Contract After Solcius Closed?
Common Situations Where Homeowners Seek Cancellation
Many Solcius customers want to stop paying for a system that does not work. Some systems were never finished. Some were never turned on. Cancellation options depend on your specific case.
Factors That May Affect Cancellation Eligibility
- Whether the installation was completed and passed inspection
- Whether the system was activated and connected to the grid
- Whether loan payments began before the system went live
- What your loan agreement says about contractor failure
- What consumer protection laws apply in your state
Documents That Strengthen Your Position
- Photos of incomplete or improper work
- Failed inspection notices
- Written records showing the system was never activated
- Proof that Solcius did not complete agreed repairs
- Bank statements showing payments pulled before system activation
What If You Are Still Paying for a Solar System?
Why Loan Payments Usually Continue
Solar loans come from a separate finance company. When Solcius closed, your duty to that lender did not go away. Lenders treat the loan as its own agreement, separate from the install.
Understanding Solar Loan Obligations
Your lender will expect payments to keep coming unless you open a formal dispute. Keep this in mind: Mosaic itself filed for Chapter 11 in June 2025. If Mosaic holds your loan, check who is now managing your account. Loans may have moved to a new servicer.
What If the System Was Never Activated?
This is one of the most common complaints from Solcius customers. If your system never went live, that is a major issue. Write it down. Tell your lender. Explain the full timeline. Some homeowners have real grounds to dispute payment in this case.
What If the Installation Was Never Finished?
An unfinished job is a clear breach of contract. Solcius is gone, but your lender may still have a process for this. Some states also have contractor recovery funds for exactly this type of situation. Check what protections exist in your state through our solar state laws page.
Questions to Ask Your Lender
- Has my loan moved to a new servicer?
- What is your process for disputed or failed installations?
- Can I pause payments while a dispute is open?
- Will this affect my credit?
What Happens to Your Warranty Coverage?
Manufacturer Warranty vs Workmanship Warranty
These are two separate protections. A manufacturer warranty covers equipment problems. It comes from the panel or inverter brand. These are still valid today. A workmanship warranty covered Solcius’s labor. That protection ended when the company closed.
Which Protections May Still Be Active?
- Panel manufacturer warranty, usually 25 years on product and output
- Inverter manufacturer warranty, usually 10 to 25 years by brand
- Racking or mounting system warranty from the equipment maker
EnergyAid can also help you file manufacturer warranty claims. They have the Solcius customer data and know these systems well.
How to Find Your Warranty Information
Look through your original contract and install documents. Find the brand name on your panels and your inverter. Common Solcius equipment includes Enphase inverters. Go to the manufacturer’s website to look up warranty terms or register your system.
Documents Needed for a Warranty Claim
- Serial numbers for panels and inverter
- Original install date
- Proof of purchase or loan documents
- A clear description of the problem
- Any past service records
How to Transfer Warranty Support
Call the manufacturer directly. Give them your serial numbers. Explain that your installer is no longer in business. Most manufacturers have a path for orphaned system owners. EnergyAid can also walk you through this process if needed.
Common Problems Homeowners Face After an Installer Closure
Incomplete Installations
Some Solcius customers have panels on their roofs that were never wired or turned on. In some cases, loan payments started before any real work was done. If this is your situation, contact your lender in writing right away.
Failed Inspections
Several Solcius customers had systems that failed city or county inspection. Solcius never came back to fix the problems. A failed inspection means the system should not be in use. It may not qualify for utility grid credits either.
Utility Interconnection Delays
Some homeowners are still waiting for utility approval to connect to the grid. Without that approval, the system earns no credits and saves no money. A local licensed installer may be able to complete this step for you.
Missing Project Documents
Many customers never got their permits, inspection approvals, or warranty paperwork. Contact your local building department to pull permit records. Reach out to equipment makers directly for warranty certificates.
Monitoring System Failures
The Solcius monitoring platform is offline. EnergyAid now holds those monitoring assets. Contact them directly to get your system tracking data restored.
Consumer Rights and Protection Options
Rights Homeowners May Still Have
- You can dispute a loan if the work was not completed
- You can file a complaint with your state Attorney General
- You may qualify for a contractor recovery fund in some states
- You can request a chargeback if you paid any part by credit card
- You can register as a creditor in the Solcius bankruptcy case
When to Escalate a Complaint
If your lender ignores an incomplete install, go to your state consumer protection office. The FTC and state Attorneys General have received many solar complaints like this one. California has specific solar protections tied to contractor licensing rules.
Records You Should Keep
- All messages and emails with Solcius
- Every loan statement and payment record
- Photos of the install at each stage
- All emails with your utility company
- Failed inspection notices or permit records
Frequently Asked Questions
Is Solcius Solar still in business?
No. Solcius Solar filed for Chapter 7 bankruptcy in February 2024 and fully shut down.
Who took over Solcius Solar?
EnergyAid bought Solcius assets through bankruptcy court in March 2025. They now handle service and monitoring for former Solcius customers, mainly in California and Arizona.
What happened to my Solcius warranty?
Solcius’s labor warranty is no longer valid. Equipment warranties from manufacturers like Enphase are still active. Contact each manufacturer directly using your serial numbers.
Who services orphaned solar panels?
EnergyAid is the main service provider for Solcius systems. Licensed local solar companies in your area can also help. Ask about their experience with orphaned systems before you hire anyone.
What documents do I need for a solar warranty claim?
You need serial numbers, the original install date, proof of purchase or loan documents, and a clear description of the problem. Send this information to the equipment manufacturer directly.
You Have Options. Start With What You Know.
Solcius Solar’s shutdown hit thousands of homeowners hard. But hard is not hopeless. EnergyAid has stepped in to handle monitoring and service. Equipment warranties from manufacturers still apply. Consumer protection laws exist to help with incomplete and abandoned projects.
Contact us today, we work with homeowners who are dealing with exactly this kind of situation. If you are not sure what your rights are or what options you have, our ]team can help you understand.