Thousands of New York homeowners were promised a free roof, low monthly bills, and government help. None of it was real.
Many people signed contracts with Attyx, which used to be called SUNco. Now they are stuck with loans they did not understand and cannot afford. This guide walks you through your rights, your options, and your next steps. For free resources and access to reviewed specialists who handle New York solar contract disputes, visit Solar Cancellation Companies.
This is a real new york solar fraud complaint situation. And there is a path forward.
What the New York Attorney General Says About Attyx and SUNco
In March 2026, New York Attorney General Letitia James filed a lawsuit against Attyx. The company used to go by the name SUNco. Two lending partners, Solar Mosaic and WebBank, were also named in the suit.
The OAG says the scheme brought in nearly $275 million from New York homeowners. Attyx and SUNco put up more than 4,500 solar systems across the New York City area.
The AG’s office got over 200 consumer complaints about Attyx. NYSERDA, the state energy body, got close to 50 more between 2020 and 2024. That is a large paper trail. It matters for your case.
What Counts as Solar Fraud in New York?
Solar fraud happens when a company lies to get you to sign a contract or loan. This includes fake government programs, hidden loan terms, and forged signatures. It also covers false savings claims and prices that were never disclosed.
After the PSC took away Attyx’s license in late 2025, the company changed its name to LGCY Power and kept selling. If a rep from that company came to your home, that is part of your complaint.
Common Tactics Homeowners Reported
- A free roof was promised. The cost was hidden inside the solar loan.
- Homeowners were told to sign a tablet for a credit check. It was a full loan contract.
- Monthly payments quoted were far lower than the real loan amount.
- Signatures were placed on loan documents without the homeowner knowing.
- Government programs were cited that did not exist.
These tactics match the deceptive practices documented in the Consumer Financial Protection Bureau’s solar financing oversight reports, which cite hidden fees, unauthorized loan signings, and misrepresented savings as the most widespread issues in residential solar lending nationwide.
Can You Cancel a Solar Contract in New York?
Yes. In many cases you can still cancel solar contracts in New York, even if time has passed. Your options depend on where things stand right now. For a full breakdown of New York’s specific cancellation windows and consumer protection rules, see our New York solar state laws page.
If You Just Signed
New York law gives you three days to cancel most home contracts. If you signed in the last 72 hours, act today. Send a written cancellation to the company by email and certified mail.
If the Three-Day Window Passed
Missing that deadline does not end your options. If the salesperson lied, hid loan terms, or forged your name, you may have a solar misrepresentation legal claim. Fraud claims work on a different legal track than standard cancellation.
If Work Has Not Started
This is the best time to act. Send your written cancellation request now. Be clear about what the salesperson promised. Note anything that did not match the contract.
If Work Is In Progress or Done
Your case is more complex. But it is not over. The AG’s lawsuit asks the court to void all Attyx contracts and lender agreements. If the court agrees, that could help you even if the system is already on your roof.
Solar Contract vs Solar Loan: Know the Difference
Many homeowners signed two separate papers. One was with Attyx. That is the solar contract. The other was with a lender like Solar Mosaic or WebBank. That is the solar loan. These are two different legal documents.
Canceling the contract does not cancel the loan. You must dispute the loan on its own. Write to the lender directly. The AG’s lawsuit names both Solar Mosaic and WebBank as part of the fraud. That is key if your loan is with either one.
Note: Solar Mosaic filed for Chapter 11 in June 2025. It confirmed a plan in September 2025. If Mosaic holds your loan, get solar financing fraud help from a specialist before you do anything.
Can You Dispute the Loan?
Yes. If the lender knew about the fraud, or if you never got required disclosures under the Truth in Lending Act, you may have grounds. The AG says both lenders charged hidden fees on loans that were pushed through without full disclosure.
What to Do Right Now: Step by Step
Step 1: Save All Your Evidence
Build your attyx solar complaint checklist now. Collect:
- Your solar contract and any loan or financing papers
- All emails, texts, and voicemails from the company
- Screenshots of ads or posts that drew you in
- Utility bills from before and after the install
- Savings estimates or government program handouts
- Photos of the install, your roof, and any damage
- Call records showing when the company contacted you
- Inspection or permit documents
Step 2: Stop All Phone Calls
Talk to the company in writing only. Phone calls leave no record. Email everything. Use certified mail for formal notices. Keep copies of all replies.
Step 3: Send a Written Cancellation Notice
Write to Attyx or the company you signed with. State that you were misled. Say you are disputing the contract. This is step one in the steps to dispute the solar contract process. It creates a record that agencies and attorneys can use.
Step 4: Write to the Lender
Send a letter to Solar Mosaic, WebBank, or Service Finance. Tell them you are disputing the loan. Ask for payments to be paused while the matter is under review. Talk to an attorney before you stop paying. Stopping without guidance may hurt your credit.
Step 5: File Your Complaints
Here is where to report solar scams in New York:
- NY Attorney General Consumer Frauds Bureau: ag.ny.gov/complaint
- NY Public Service Commission: dps.ny.gov
- NY Dept of Consumer and Worker Protection (NYC residents)
- Federal Trade Commission: reportfraud.ftc.gov
- Consumer Financial Protection Bureau for loan disputes: consumerfinance.gov/complaint
- Better Business Bureau: bbb.org
What Happens After You File a Complaint?
Agencies confirm receipt within one to two weeks. Review timelines vary. The PSC tends to move faster when multiple complaints name the same company. The AG’s office may add your complaint to the active Attyx lawsuit.
Filing a complaint does not cancel your contract or loan on its own. You will likely need to take parallel steps. That means direct talks, legal help, or both.
What to Expect and When
- Days 1 to 7: Gather papers. Send notices to the company and lender. File complaints.
- Weeks 2 to 4: Agencies confirm receipt. The lender responds to your dispute.
- Month 1 to 3: Review begins. The company may reply to your cancellation request.
- Month 3 and beyond: Escalate if needed. Legal action or resolution through the AG case.
What If Your Contract Has an Arbitration Clause?
Many Attyx contracts include arbitration clauses. These try to stop you from suing in court. But they do not stop you from filing complaints with state agencies.
In 2025, a federal court refused to force arbitration in a case against Attyx. The consumer showed enough proof of fraud. That ruling matters. Arbitration clauses are not always valid when fraud is involved.
You can still hire a solar contract dispute attorney even if your contract has one. An attorney can check whether the clause holds up in your case.
Frequently Asked Questions
What counts as solar fraud in New York?
Solar fraud includes false claims, hidden contract terms, forged names, and fake government programs. It also covers inflated savings promises and bait-and-switch pricing.
Can I cancel a solar contract in New York?
You may be able to cancel. It depends on when you signed, the stage of the install, and whether fraud was involved. Missing the three-day window does not end all options.
How do I file a solar fraud complaint?
Collect your documents first. Then file written complaints with the NY Attorney General, the PSC, and the CFPB if a loan is involved. Keep copies of everything you send.
What documents do I need?
You need contracts, loan papers, emails, texts, utility bills, savings estimates, install photos, call records, and any handouts from the salesperson.
Does canceling the contract cancel the loan?
No. These are two separate deals. You must dispute the loan in writing with the lender. Cite the fraud or false claims as your reason.
When to Contact a Solar Attorney
Some cases need legal help. Talk to a solar contract lawyer new york if any of these apply to you:
Your name was signed without your knowledge.
- You were told a tablet signature was just an eligibility form.
- The company will not reply to your cancellation request.
- Your credit is at risk from a disputed loan payment.
- The install caused damage to your roof or home.
- The company is now contacting you under a new name.
- Your loan is with Solar Mosaic or WebBank. Both are named in the AG’s lawsuit.
A New York solar fraud attorney can review your contract and test the arbitration clause. Many take these cases with no upfront fee.
Your Next Step Depends on Your Situation
Not every homeowner is in the same place. Here is how to think about where you are right now:
- Just signed: Send a cancellation notice today. Do not wait.
- Signed weeks or months ago: Focus on fraud claims. The deadline may not apply.
- Financing involved: Dispute the loan separately. Write to the lender today.
- Install not started: You have the most leverage. Act now.
- Install started or done: Get legal advice before you take any other step.
- Company not replying: File with the AG, the PSC, and consider an attorney.
- Loan with Solar Mosaic or WebBank: Both are named in the AG’s lawsuit. An attorney can explain your options.
Contact Solar Cancellation Companies today for a free review of your agreement. We can help you understand where you stand and connect you with the right help, at no obligation.